When was the last time you filled out a guest comment form at a hotel? When was the last time you felt moved to leave a complimentary note about your stay?
We get almost 100,000 visitors a year, and they are virtually unanimous in calling Plantation Bay one of the best hotels they have ever stayed in. Few hotels, at any price, enjoy this kind of guest satisfaction. And our guest roster includes families, couples, business-persons, retirees, singles, divers - ALL kinds of travelers co-exist happily at Plantation Bay.
And remember, tipping is prohibited throughout the resort. We give all our guests the highest standard of service, without their ever having to worry about when, whom, or how much to tip.
| Please Rate | Very Good | Acceptable | Deficient | Pretty Bad |
|---|---|---|---|---|
| Ambience, Look, and "Feel" of the Hotel | 912 | 40 | 4 | 4 |
| Reservations, check- in, check-out | 823 | 91 | 11 | 6 |
| Quality of Room and Hotel Facilities | 804 | 113 | 18 | 5 |
| Quality of Food and Dining Areas | 696 | 209 | 25 | 10 |
| Quality of Service Throughout the Hotel | 818 | 97 | 16 | 6 |
| Overall Level of Satisfaction | 827 | 97 | 13 | 4 |
| Please Rate | Very Good | Acceptable | Deficient | Pretty Bad |
|---|---|---|---|---|
| Ambience, Look, and "Feel" of the Hotel | 430 | 27 | 2 | 2 |
| Check-In, Check-Out, Bellservice Experience | 408 | 31 | 7 | 3 |
| Quality of Room and Amenities | 387 | 62 | 7 | 5 |
| Quality of Leisure Facilities | 393 | 58 | 5 | 0 |
| Quality of Food | 317 | 110 | 21 | 4 |
| Quality of Service at the Restaurants | 386 | 48 | 11 | 3 |
| Overall Level of Satisfaction | 388 | 47 | 10 | 2 |
This place is amazing! Lots of trees. The environment is peaceful and tranquil.
Kagstrom. M., American family. Stayed July 2026
One of the best resorts I have been to. Great facilities, friendly people, amazing food. The spa was top notch! I will come visit again soon.
Baet, E., local family. Stayed July 2026
A big applause to the resort for having good service, world class amenities, friendly and accommodating staff, customer-oriented culture. Kudos!
Urbina, M.C., local family on leisure vacation. Stayed July 2026
We are satisfied with everyone here. We enjoyed our stay. We love the quiet pools and rest areas. We love to come back here.
Brown, M., family on leisure vacation. Stayed July 2026
We had a great stay. The service was excellent, and the staff were friendly and accommodating. The amenities were relaxing and welcoming. We truly enjoyed and would gladly come back.
Bloomquist, M., American family on an Asian trip. Stayed July 2026
Thank you for the wonderful stay. We have been here many times but still we love it so much. Staff are super friendly and accommodating. We can’t wait to come back.
Carreon, L., local family on a short vacation. Stayed July 2026
The staff here are very honest, warm, and friendly (this matters a lot). Everywhere in the resort is clean! Food is great—a lot of variety to choose from. I have been to a lot of resorts but Plantation Bay is at the top of the best hotel/resorts and I am very happy here.
Sanaani, C., seasoned traveler from Dubai. Stayed July 2026
Plantation Bay is the best resort in Cebu that I always come back to; clean and people are kind. The food is delicious; the scenery is also nice. I come to Cebu because I want to come to this resort. I commend the Korean employee Yona; Thank you for always helping me with a smile.
Park, J.H., Korean on his first visit to Cebu. Stayed July 2026
So far this is the best resort i have been to specially the room and the restroom; it is so nice.
Bacalan, J.S.,on a personal trip from the Carribean. Stayed July 2026
I appreciate each one of you for your amazing work. Absolutely amazing workers here in the resort. I will miss everyone here. I tried to remember all your names but there are a lot. I am pleased to have met you all!
Odnoralova, R., a Russian lady who is part of an international mission to Cebu. Stayed July 2026
We were delighted to stay at your beautiful hotel. With our best wishes for continued progress and prosperity for your ongoing developments.
Al-Muqbil, A., gentlemen from the Middle East here for some relaxation. Stayed July 2026
Plantation bay is always our first choice since 1999. We had our honeymoon here. From then on, we always stay here with my family.
Uy, M.L, local couple, loyal to the brand. Stayed July 2026
We are very much delighted with the service. Staff are very polite and accommodating.
Ramirez, J., Balikbayans from San Francisco, USA. Stayed July 2026
Very polite staff; Very respectful. They always smile too. We will be back.
Kinney, J., Caucasian couple on their first holiday together. Stayed July 2026
Staff were nice and accommodating, polite, and approachable. Overall experience was excellent. Kudos to all the resort staff.
Weber, E., American couple on a holiday. Stayed July 2026
Thank you for the wonderful stay. We have been here many times but still we love it so much. Staff are super friendly and accommodating. We can’t wait to come back.
Carreon, L., local family on a short vacation. Stayed July 2026
We had a great stay. The service was excellent, and the staff were friendly and accommodating. The amenities were relaxing and welcoming. We truly enjoyed and would gladly come back.
Bloomquist, M., American family on an Asian trip. Stayed July 2026
We are satisfied with everyone here. We enjoyed our stay. We love the quiet pools and rest areas. We love to come back here.
Brown, M., family on leisure vacation. Stayed July 2026
A big applause to the resort for having good service, world class amenities, friendly and accommodating staff, customer-oriented culture. Kudos!
Urbina, M.C., local family on leisure vacation. Stayed July 2026
One of the best resorts I have been to. Great facilities, friendly people, amazing food. The spa was top notch! I will come visit again soon.
Baet, E., local family. Stayed July 2026
This place is amazing! Lots of trees. The environment is peaceful and tranquil.
Kagstrom. M., American family. Stayed July 2026
I really appreciate Rochelle from Reservation. She is very patient, informative, and very helpful. The staff manning the banana boat ride was patient. Staff all over the resort was helpful and very accommodating. We will come again.
Bacausas, S., Filipino family on leisure vacation. Stayed June 2026
I love this hotel. One of the best ones I’ve been to! I love the pools, activities, spa, and how beautiful the place and the rooms are. Also, the people here are very nice and kind; the staff, managers, and other people who work here. They provide great service! The food is delicious too.
Lapinig, E.N., Filipino family from the south. Stayed June 2026
Kudos to your staff. Well mannered and well trained. Great food. Wonderful crew.
Israel, J., here for a family get-together. Stayed June 2026
This resort is exceptional! Well-maintained with clean surroundings.
Jumalon, A.C., family of 7 people on vacation. Stayed June 2026
We had a wonderful experience. It is my parents’ and cousin’s first time here and this place will be their forever favorite for sure as it is giving me the same feeling too.
Keen, R., balikbayan daughter treating her family for a vacation. Stayed June 2026
Plantation bay never disappoints. It has been a wonderful experience to be here once again. Customer service is excellent. The ambience and views are spectacular with clear waters and lush greenery.
Alugar, R., writer, blogger, vacationing with family. Stayed June 2026
I had a very relaxing and enjoyable stay. The lagoons are still beautiful and well-maintained. Overall ambience is peaceful. Perfect for a getaway.
Jimnaro, L., Family from Cebu City Stayed May 2026
PB gave me the relaxing break I needed while my 2 sons had a blast swimming all day making core memories in the water. The atmosphere is wonderful and the rooms were spotless. We are already planning to come back for 4-5 days next time.
Princillo, J., Mother with 2 sons, on a break. Stayed May 2026
Our 3rd visit here! Thank you very much for looking after our wonderful stay here in this paradise-like resort. We really had a good time. Everytime we come back with family, it always feel like home.
Charles, B., Family from Birmingham, Mom from Cebu. Stayed May 2026
Our stay at PB was absolutely wonderful after we celebrated Mother’s Day. The place is breathtaking from the serene lagoon view to the lush greenery that made us feel instantly relaxed. The staff were incredibly accommodating and always ready with a smile.
Booc, G., Filipino family celebrating Mother’s Day. Stayed May 2026
Everything else was excellent. The resort is beautiful and well-kept. All the staff are friendly, helpful, and warm. There is always something to do and we were never bored. We like to specially thank Kiliomanjaro staff for allowing us to surprise a relative, but also cooperated with us. We know it is not a regular ask so we really appreciate your help on this. Also, please NEVER get rid of the pool bar!
Gonzales, A., Cebuano family on a leisure break. Stayed May 2026
PB you have satisfied us yet again! Me and my family have been visiting this resort for almost 20years and you have never failed to accommodate us with the finest and most tranquil experience. We can't wait to visit again.
Burden, N., Family of four from the UK. Stayed April 2026
Amazing quick response from medical staff; pleasant staff. Great variety of foods; Ella and Riza of Kilimanjaro were excellent. Aqua Sports staff are helpful and made us comfortable.
Agcaoili, M., Family from Cebu. Stayed April 2026
Palermo restaurant is way absolutely fantastic. Room upgrade was amazing; so as the staff.
Eaton, J., family from the UK. Stayed April 2026
Thank you PB for a perfect anniversary getaway. We loved every moment.
Bansal, C., Couple with their 1 year old son. Stayed April 2026
Things we like in PB: activities (bikes. Bingo), themed breakfast, polite, kind, and happy staff, lagoons, hotel carts, shops, and complimentary drinks and pastry basket. Thank you for having us. We had so much fun.
Slee, D., Family from New Zealand. Stayed April 2026
Thank you for a great stay. We had a wonderful time. The room was very clean. The staff are very kind and helpful. Thank you for everything. You were all so nice and very helpful.
Paclibar, L., Family celebrating their sons' birthdays. Stayed April 2026
Swim up bar Jed is a good guy that told me so many things about the Philippines. Other staff are all good too.
Ling, H.C., Family from Taiwan. Stayed March 2026
This is the first overseas trip for my kids. They really liked this hotel and my youngest son cried because he wanted to stay here longer. I will recommend PB to everybody who wants to go to Cebu. We'll definitely visit here again. Thank you for your warm hospitality during our stay. Everything here was amazing!
Nishida, A., Japanese family from Osaka; 1st time to the Philippines. Stayed March 2026
Thank you for the great experience! My family enjoyed the short vacation so much. Until next time.
Abellana, E., Filipino family. Stayed March 2026
Every staff member I meet greet me very kindly. It is nice that there are various swimming pools. It is a place I would like to visit again with my parents and children. It is also good there is a Korean staff.
Noh, K.H., Korean family. Stayed March 2026
The food was great and I was especially happy with the attractions. Everything was fun and well-organized. We will definitely come back.
Mori. K., Japanese family, 1st time in Cebu, Stayed February 2026
Overall it was a very good experience. Staff are very accommodating; a lot of activities to try, good for family and friends. A day to remember in Cebu.
Reglos, C., Filipino family on vacation, Stayed February 2026
All of environments including with great pools are amazing. We are really grateful to stay at this hotel. My children said we should come back here again.
Fujisawa, H., Japanese family, Stayed February 2026
We love it that the staff are very much invested in giving us the best vacation experience. It is evident that this is more than just a job for them. This inches us to want to come back here again and again.
Tirol, R., Filipino family on vacation, Stayed January 2026
Among all the resorts in Mactan, Plantation Bay is the best choice for family leisure.
Crisologo, S., Filipino family on vacation, Stayed January 2026
I would like to sincerely thank you for the wonderful service and warm hospitality during our stay. I greatly appreciate the effort and care shown by everyone and it was a pleasure to be served by such a dedicated team.
Lequin, M., Group of individual families, Stayed January 2026
Plantation Bay is overall great. Staff are friendly and accommodating. Food is good specially in the breakfast buffet. Thank you for the good service. Always carry on smiling and the world smiles with you; even if it means of the good, the bad, and the ugly.
Sumaya, L., Filipino family with seniors on vacation, Stayed January 2026
To Angie and team: Thank you for everything and all for your pre-arrival assistance. It is a wonderful resort and such a great team! Thank you for the wonderful service.
Carter, E., A family of 3 from the US, Stayed January 2026
Thank you for the room upgrade in consideration of our health and wellness. Initial rooms were near the smoking area which may have worsen my asthma. Greatly appreciated that along with our entire family's experience. Shout out to Ms. Beth for the check in. We also had very good experience at the restaurants. Food is super good and staff are super great. Thank you to Riza, Mia, Jebi, and to all the staff in Plantation Bay. Thank you also to Ms. Ivy for answering all our calls and room requests.
Agudelo, M.L., Filipino family celebrating a reunion, Stayed December 2025
I love swimming here and keep sliding. I love kayaking and biking. I love Plantation Bay.
Lopez, S.,Filipino family with a 10-year old son, Stayed December 2025
Had a wonderful stay here. The ambience is so relaxing; perfect place to unwind with family. We will be back here definitely. We'll explore the whole resort next time.
Esmero, D., Filipino family, Stayed December 2025
Staff are very courteous. The facilities and amenities are great. Overall, we enjoyed our stay and still highly commendable.
Ogario, C., Cebuano family, Stayed December 2025
A thoughtfully curated experience— quiet attentiveness, warm smiles, polished service, and a team that made comfort feel effortless.
M. Montgomery, Family from Pennsylvania, USA, Stayed December 2025
The resort offers excellent service, and child-friendly. When my child messed up on the bathroom floor, I was so upset and asked clean up service for help. They told me that they are happy to help me. I felt relieved when I heard that. Also it is so helpful to someone who travels alone with kids to leave them at Savannah's kids activities as I need to run some errands. It made me so happy.
Mochizuki, S., Japanese woman traveling with her young children, Stayed November 2025
The staff are so kind that made our stay here memorable. It gives us peace in our mind and soul. Highly recommended.
Candol, M., Filipino couple on vacation, Stayed November 2025
Being pure vegetarians, the staff were very, very helpful and my grandchildren were very happy after dinner. Thank you so much Fiji restaurant.
Sunalini, Hindu family from Delhi, here for tourism, October 2025
People are very respectful and polite. The hotel is very beautiful and clean.
Baluga, R., Family from The Philippines, stayed September 2025
I love the resort because there are a lot of activities we can do. I also love the pool because we can swim in different ones and we can also swim in the beach. I also love the room because it is so comfortable and cozy. Overall, I love everything in the hotel and I hope to be back.
Mission, E., Family from The Philippines, stayed September 2025
Plantation Bay is always my number one choice. Quality of service at this resort has always been exceptional. I have not been here for awhile but still the same wonderful experience. Dayle from FO is very delightful, very attentive, and remembers guests so well. Kudos!
Berdon, E., Family from The Philippines, stayed September 2025
We had a wonderful 2-night stay at this resort. It definitely exceeded the expectations I had prior to staying here. All staff made us feel welcomed with their warm hospitality and attentive service. We'll definitely recommend this resort to our friends and family. We will be back here!
Mamaril, J.R., Family from The Philippines, stayed September 2025
We had such a wonderful time during our stay at this resort; from the moment we arrived, the staff welcomed us warmly and made us feel at home. The room was spacious, clean, and well-maintained, with a beautiful view that made our mornings extra special. The facilities are excellent specially their pools. Overall, this resort exceeded our expectations in every way. It is an ideal destination for families, couples, or anyone looking for a serene getaway. We will definitely recommend this resort to our friends and family and we are already looking forward to our next visit.
Catmon, M., Family from The Philippines, stayed September 2025
The staff members went above and beyond in providing excellent service. Their friendliness and entertaining approach created such a pleasant and memorable experience. We truly appreciated the exceptional service provided. You all took such great care in accommodating all our needs and made us feel genuinely welcomed. Your warm personality and entertaining presence made our stay so much more enjoyable specially the Ice Cream Tasting Activity with Pearl. Thank you again for going above and beyond. It really made a difference. Kudos to the team of Plantation Bay. Keep it up Pearl!
Ponce, G., Family from The Philippines, stayed September 2025
Staff are generally courteous, friendly, accommodating, and fast; responsive and prompt. They are all well-dressed and have pleasing personalities. God speed!
Andan, C.M., Family from The Philippines, stayed September 2025
It was my first visit to Plantation Bay and I will visit here again. I was able to enjoy a great time. I specially like the pool just outside my room. The beds are fluffy and very different nature. In fact, there were many places where I could relax outside and spend more time. I'd like to visit again. I am still a child, so when I grow up I would like to take my money and spend it here in Plantation Bay.
Yamada, K., Family from Japan, stayed August 2025
We are glad that you have maintained the amenities at the resort just like the last time we stayed. More power!
Pollisico, V., Family from the Philippines, stayed August 2025
Danny-san, Japanese-speaking staff really quick and kind responses, best man to Japanese guests. Anna, Ivy, and all telephone operators are so kind and are great English speakers. Jasmine-san, very kind woman. Your No Tipping Policy makes good feelings. Please keep the policy. I surely will recommend this resort to my Japanese friends, and post beautiful photos to my SNS to share the experiences here with my friends.
Anazawa, S., Family from Japan, stayed August 2025
The food was delicious and we really liked it. The whole family had fun. The 4m deep pool was especially amazing. The room was very comfortable and we felt at home. The room's interior was perfect match from the exterior design. It was just perfect! We will come back again.
Tamura, K., Family from Japan, stayed August 2025
Staff were nice and accommodating, polite, and approachable. Overall experience was excellent. Kudos to all the resort staff.
Weber, E., American couple on a holiday. Stayed July 2026
Very polite staff; Very respectful. They always smile too. We will be back.
Kinney, J., Caucasian couple on their first holiday together. Stayed July 2026
We are very much delighted with the service. Staff are very polite and accommodating.
Ramirez, J., Balikbayans from San Francisco, USA. Stayed July 2026
Plantation bay is always our first choice since 1999. We had our honeymoon here. From then on, we always stay here with my family.
Uy, M.L, local couple, loyal to the brand. Stayed July 2026
The resort’s landscape and ambience and facilities are really well-thought off and beautiful. It generally provides a relaxing environment albeit the weather that affects it. We love staying in PB especially with great and accommodating staff that makes sure our stay is safe and fun.
Sanzari Family, long staying guests from Australia. Stayed June 2026
The employees were all amazing! Always friendly and helpful; always greeting us. The food were all delicious —we ate at all places except Fiji. We met many employees and had interesting conversations. We really enjoyed these employees for their freiendly and fun conversations (and high levels of customer service): Claudette, Nina, Paige, Jovic, Patrick. Please express our gratitude to them.
Jacinto, V., couple from Manila on vacation. Stayed June 2026
Thank you for making my anniversary special. Set-up was perfect. Our stay was relaxing and amazing.
Berghoffer, I., couple on an anniversary vacation from the US. Stayed June 2026
Very nice destination to relax. Very friendly and courteous staff and groundskeepers.
Faulstich, C. and M., recently married couple on honeymoon. Stayed June 2026
I wish we could stay longer here. The people are amazing. The atmosphere is relaxing.
Cassady, P., American couple from Michigan visiting his wife’s family. Stayed June 2026
All staff who work at this hotel are nice and kind and we enjoyed our stay here.
Yuta, K., couple vacationing from Osaka, Japan. Stayed May 2026
We were satisfied with our rooms because we can directly swim in the sea. The terrace design is very nice and beautiful. Employees are very friendly and attentive. Transport services, it all worked out.
Mayer, M., 2 Couples vacationing together. Stayed May 2026
Thank you so much for preparing such a wonderful wedding for us. I would like to express my sincere gratitude to all the staff that helped us.
Sayaka and Setya, Japanese Couple who were wed in PB. Stayed May 2026
We love the facilities, amenities, and all the activities offered. We love staying here! Thank you for making my birthday extra special.
Masters, D., British husband and Cebuana wife, vacationing. Stayed May 2026
Thank you for your hospitality. Every staff is so kind and always greets me. They have Tea Tasting. Nicolas has a lot of knowledge on tea and told me a lot. I was impressed with this activity. The night show concepting Hawaii is great! I couldn’t believe they are employees of the hotel. There is also ice cream tasting. There are so many things to do here.
Sato, S., Japanese couple from Tokyo, 1st time in Cebu. Stayed May 2026
We had a wonderful experience. The services and facilities were really good and the staff lovely. We tried all the restaurants and the food was also excellent. Special mention to the scuba diving and spa facilities. The premises are also very clean and well-maintained.
Trickett, S., Husband and wife on an Asian holiday from the UK. Stayed May 2026
Top notch service. Staff are excellent and very efficient. Thank you very much for being helpful to us and for your patience specially the staff at Fiji restaurant. We will definitely be back in the future.
Cabrales,D., couple vacationing from Manila. Stayed April 2026
Danny, thank you as always. Plantation is amazing. See you next time. There are so many staff with wonderful smiles--it's very relaxing. I love Plantation Bay!
Kubota, S., Japanese couple from Osaka. Stayed April 2026
Excellent amenities and fun experience for the whole family. Thank you for the welcome treats.
Lumain, R., Filipina married to an American, Stayed April 2026
We are here to celebrate husband's Appreciation Day. The activities and facilities were beyond expectations. We had a great time. We will be back for Mother's Day.
Plaza, A., Husband and wife on a holiday. Stayed April 2026
I have been to Cebu many times but this is my first time staying at PB. It is such a nice and beautiful place as rumors has it. All the staff were kind to us specially when I checked in. It was more comfortable and nice that they have a Korean staff with a beautiful smile. I want to say thank you specially to Yona. I would like to stay here again next time. Until I come back, please be happy everyone, everythings. Thank you for your kindness, Danny.
Jang, E.J., couple vacationing from Korea. Stayed March 2026
As soon as I arrived, I couldn't help but be amazed by what I saw outside. I was worried because I booked the accommodation based on a video, but it was much better than the video. Many of the staff are friendly and I felt great while I was here. It was nice to be able to enjoy archery, wall climbing, and billiards. It was convenient because I didn't prepare a separate tip. Thanks to Yona at the reception, my start at the resort was wonderful. Thank you for your kindness. I felt ease having a Korean staff member there, and they treated me kindly. I would like to visit again. I will come back on my next trip to Cebu.
Choi, E.Y., Koreans on vacation. Stayed March 2026
All the staff greeted me with a smile and it was a very good hotel. I really liked the game room. The male staff is the best entertainer. It was good that the view from the room is very beautiful. It was the best hotel and would like to visit again. Thank you very much.
Shuya, N.,Japanese couple. Stayed March 2026
Thank you for making our vacation fantastic! PBRS is the place to be; an upgraded room by the lagoon side with no extra cost; being serenaded by the lovely Kilimanjaro staff on my birthday; beautiful scenery, countless use of the lagoon and beach, all to make our stay here comfortable and enjoyable. PBRS delivered! Relaxation at its finest.
Gardshorn, G., couple vacationing from Sweden, Stayed February 2026
This is our 3rd time here and we are still satisfied. Beautiful hotel.
Kaimuma, K., Couple from Japan, Stayed February2026
This is our first time visiting Cebu from Japan. Even though we do not speak English, the staff at PB welcomed us warmly and kindly helped us whenever we have questions, for which we are truly grateful. Thanks to their support, we were able to feel safe and enjoyed our stay, even in an environment different from Japan. We were able to enjoy a fulfilling "hokance" experience here in Cebu. We would love to return to experience Whaleshark.
Yoshida, K., Couple from Japan, 1st time in the Philippines, Stayed February 2026
Thank you for the wonderful service; the proposal was successful.
Doyo, T., Couple from Japan who had a proposal, Stayed February 2026
The cleaning service is outstanding. They are helpful and smile all the time. Even the staff outside when we meet them, they smile and greet "good morning" or "good evening". Thank you PB for the experience.
Isaksen, S., Couple from Denmark, Stayed February 2026
The food, the ambience, and the service are spectacularly amazing. I would like to compliment the chefs for the great food. I would like to specially mention GREG, our food server. He was very accommodating. He helped us feel very welcome. The experience would not have been the same without him. We had a great time.
Deang,D., Couple from Singapore, Stayed January 2026
The Housekeepers who danced on NYE was very wonderful. Thank you for always keeping the room clean. The hotel is very comfortable and I would like to stay again.
Suzuki, M., Couple from Tokyo, Japan, Stayed January 2026
The best resort I have ever tried! We will come again. Thank you housekeeping team and PB.
Schoonraad, R., Couple from S.Africa, Stayed January 2026
It was nice and very relaxing. The facilities and activities were actually fun to experience. Restaurants were superb. Above all else, the experience was really good and definitely recommendable. Looking forward to be back and experience the good vibe, nature feels again.
Laque, H., Couple enjoying their leisure time, Stayed January 2026
Thank you to all. Every day was comfortable. This is our 10th stay and each time had been a satisfying experience. We'll return to our daily lives tomorrow; looking forward to staying here again next year.
Narumi, S., Couple from Tokyo, Japan, Stayed December 2025
The most I like about this hotel is the atmosphere…perfect for your peace of mind. We absolutely loved the breathtaking views.
Batuigas, P., Couple from Cebu City, Stayed December 2025
We had a pleasant and comfortable honeymoon in a nice place and go back to Korea. I hope all employees of PB are always happy.
Kang, S.Y., Couple from Seoul, Korea, Stayed December 2025
Our stay has become an unforgettable and wonderful trip. From the room decorations to the lovely dinner, and above all, the warm hospitality from all the staff. We felt truly happy. We will come back again. Thanks to the Butler and everyone in the resort, I was able to propose successfully! My girlfriend was very happy too. From now on, we will build a happy family together as a couple. We wish you all the best in the future.
Matsumoto, F., Couple from Fukuoka, Japan, Stayed November 2025
We enjoyed all your amenities and pleasant staff. It is our first trip to the PHL and it has exceeded our expectations overall. This has been one of the best hotels that we've stayed.
Deer, T., Couple from Kingston, Jamaica, Stayed November 2025
Quality of food is excellent. Variety of food during breakfast was great. Overall cleanliness is very good and all attendants were very courteous, helpful, and respectful; will definitely come back.
Tadle, R., Couple from the Philippines, Stayed November 2025
All the food we ate was great, oh better than great; absolutely delicious, and mind-blowing — "world's best dishes" indeed!
Carlson, Gentleman from Australia on a date with his Cebuana girlfriend, October 2025
We had the most memorable holiday in this beautiful resort. Their immaculate grounds are impressive. Their spa is amazing.
Dahm, American couple on a tropical holiday, stayed October 2025
Every time I come here, nothing changes at all. Everything is good. Every time I am in Cebu, I always come here to enjoy the facilities.
Remando, couple from Manila on a respite, stayed October 2025
We enjoyed our stay in your hotel immensely. The staff on every level are very professional and pleasant. I will be more than happy to recommend this as a perfect vacation place.
Hill, American couple, first time in the Philippines, October 2025
We had a great time and an amazing experience. The staff are very helpful and great. We loved our rooms that is just next to each other with my family.
Hall, J., Couple from Colorado, USA, stayed September 2025
Service was best in the resort. I love the Galapagos Bar the most; specially Rocky who made me the best drink--Manny's Manhattan. Also I saw the show which is training for next week's competition. Lester showed me great juggling skills. Aaron was very friendly. He replied with kindness. I will come back to this hotel.
Jeong, Y., Couple from Korea, stayed September 2025
Room is spotless. Shower and toilet, immaculately clean.
Yavas, J., Couple from Manila, Philippines, stayed September 2025
I am so grateful for the wonderful location, people, and service. It became a wonderful memory. I was impressed by your service. It's a place I would definitely like to come back to.
Shibata, K., Couple from Japan, stayed September 2025
The Origin of Tea is one of my most favorite activities in this resort. I love tea but did not realize that there are a lot of things about tea that I did not know. The Alpine Lounge here has a good ambience. I commend Nicolas who has been so accommodating.
Cotejo, A., Couple from The Philippines, stayed September 2025
We came here first time. This hotel is beautiful and comfortable.
Uchida, H., Couple from Japan, stayed September 2025
Everything and one were great from the time we arrived, the service was great, and the whole plantation was beautiful. Your lagoons were well-kept; would recommend it to all who ask where to stay.
Hall, C., Couple from Colorado, USA, stayed September 2025
A successful stay. We were very satisfied. We are here to celebrate my husband's birthday. Suppppeeeerr!!!
Nowicz, D., Couple from Poland, stayed September 2025
Everyone was very kind. The staff made my stay very comfortable.
Ogi, S., Couple from Japan, stayed September 2025
Thank you for making our stay relaxing and worthwhile. Although it was just one night, it provided a hugely needed respite from our day to day grind back home. We'd love to come back and stay longer as soon as our schedule and pet-sitter permits. We are a couple who needed a short vacation to unwind and enjoy your spa.
Danquil, L., Couple from Manila, Philippines, stayed September 2025
Thank you Danny-san. Thank you Erika-san from the spa. Everyone is kind. The high tea is filling to the stomach. We enjoyed the activity.
Ishikawa, T., Couple from Japan, stayed September 2025
The service is the best part. Everyone is welcoming and greet us all the time. I work at hospitality as well and I can say everything that I spent here is worth every cent.
Abella, K., Couple from The Philippines, stayed August 2025
Everyone who works here has soothing smiles. I love their smiles. Thank you for your hard work. Please keep your smiles. I love it here.
Tsurumi, S., Couple from Japan, stayed August 2025
The hotel has very, very kind staff. There are so many interesting facilities and activities. The resort has a nice view and wonderful room condition. I will talk to my country neighborhood. This is our first travel as a couple.
Lee, J.W., Couple from Korea, stayed August 2025
All staff are very kind. We had a great time. The best hotel we have ever been to.
Miyahara, K., Couple from Japan, stayed August 2025
Thank you so much for your kind hospitality throughout my 3nights and 4 days stay. I am going home with such great memories. I personally encountered Christian at two restaurants. I want to express my gratitude. I will remember you when I say "Tiramisu for takeout please". I asked for photo and he was happy to take one with me because I wanted to remember it for a long time. Thank you so much Christian. I came for a trip with my boyfriend for our 6th anniversary.
Choi, H.S., Couple from Korea, stayed August 2025
The pools are spacious and nice. The reception staff was very attentive. Amazing performances by dancing staff during dinner buffet.
Naniko, L., Couple from Japan, stayed August 2025
We enjoyed every aspect of our stay. Staff were friendly, smiling, and helpful. Food were delicious. Me and my husband got a massage and all the facilities were stunning. Your resort is highly recommended. We love it.
Dela Cruz, B., Couple from The Philippines, stayed August 2025
Strong security and staff who work with pride. I am impressed. There are staff that clean the pool and remove leaves to make it clean; restaurant open 24 hours. We stayed inside the hotel the whole time of our trip except for 1 day of shopping. If I am going to remember one thing about our stay in the hotel, that would be the staff's hospitality. We had a wonderful stay. Thank you from the bottom of my heart. I will visit again soon. I am here to relax and be healed.
Tomoya, H., from Japan, stayed July 2025
The pastries are excellent specially the croissants. All staff are friendly and accommodating. It is good to hear that your staff are well-compensated that's why they don't accept tips.
Diaz, N and D., from The Philippines, stayed July 2025
Overall, it was very pretty and the staff was very kind. They paid attention to every little detail, though slow. I am completely satisfied. I hope others can feel this satisfaction too. There was nothing uncomfortable. We were satisfied with the bed.
Cheon, C.Y., from Korea, stayed July 2025
Thank you Plantation Bay for an unforgettable stay. From the peaceful surroundings to the warm attentive staff, especially during breakfast at Kilimanjaro Kafe, every moment was filled with comfort and care. As a teacher and someone whose partner also works in the hotel industry, I truly admire the warmth and professionalism shown by the staff in Plantation bay. Thank you for making us feel at home!
Lozada, J., from The Philippines, stayed July 2025
Thank you for the wonderful trip this time. Thanks to the smile and hospitality of Andrei. We were able to spend a pleasant time. At Route 66, Ronabelle kindly explained the recommended dishes. Very helpful. Ariel, our tour guide also made our family smile a lot with his cheerful demeanor! We are truly grateful.
Tatsui, E., from Japan, stayed June 2025
This was my second time staying at Plantation Bay. Just like the last time, I had really wonderful and relaxing time. All the staff members were very kind and their smiles left a great impression. Ariel from the leisure team had a lovely smile and treated us warmly which made us very happy.
Hatori, R., from Japan, stayed June 2025
We enjoyed the tennis court, wall climbing, pickle ball, and archery. We had matches with the staff and it was great fun.
Llanes, a Wahini (Hawaiian native) on vacation with her boss, October 2025
I have travelled the world, 2.2 million miles. Sometimes people's "noise" was a bit "high"; love that staff would politely shut down people on phone.
Boyd, businessman from Hawaii searching for a tranquil vacation with his business manager, October 2025
Thank you to everyone who helped make our 3-day event a success. We're especially grateful to Miss Kim for going above and beyond to ensure everything ran smoothly. Her support made a big difference, and we truly appreciate it.
ABrown Company Incorporated, May 2025
Everyone assigned to the event performed exceptionally well in their respective roles. It was a pleasant experience for all involved. Despite the early flight changes for our guests from the head office, everything went smoothly, and everyone thoroughly enjoyed the entire event.
Pinoy Lotto Technologies Corporation, May 2025
On behalf of Watermatic Corporation, we sincerely appreciate the prompt service and attention provided by all the staff and supervisors, including the Sales team, in responding to all our requests.
Watermatic Corporation, May 2025
CJ makes a wonderful fried egg at breakfast. Our server during the wedding was excellent. Alexa was very helpful and accommodating when we encountered some issues. And most importantly, Miss Maddie was exceptional—she ensured everything went smoothly, met all our needs, and made our wedding perfect. We had an amazing time and we will definitely be back.
Joe & Raisa's Wedding, May 2025
First, I would like to highlight Miss Maddie's contribution to the success of the Year-End Assessment and Team Building Activity for the Provincial Government of Lanao del Sur. She is exceptionally approachable, kind, generous, and always patient. She consistently shows understanding and addresses any issues that arise. Additionally, she provides valuable recommendations and suggestions for my plans as the head organizer. I would also like to express my gratitude to the staff manning the Alcatraz Ballroom during our event. They were always ready to assist in arranging the venue and addressing any needs or shortages. The staff at Fiji Restaurant, Route 66, and Orion Beach made us feel comfortable with their hospitality and approachability throughout our visit. In conclusion, I want to express my deep appreciation for everyone involved.
Province of Lanao del Sur Group, December 2024
On behalf of Exodia, I would like to express that the staff at Plantation Bay was exceptionally accommodating, always quick to respond, and genuinely helpful in every way. Their attentiveness and willingness to assist made me feel completely at ease, and I couldn't think of a single negative comment to make about their service.
Exodia Group, December 2024
Enjoyed the ambience, look, and "feel" of the hotel (very relaxing); enjoyed the food during breakfast.
BSP Group, November 2024
Thank you very much! Special shout out to Ms. Mary, Frank, and JB of Banquet Team for their outstanding service. We enjoyed the quality of the food and your diverse menu. We also enjoyed your friendly staff and complimentary activities.
JISAFA Company Outing, November 2024
On behalf of the Knights of Columbus Supreme Council and Visayas State Council, a huge thank you to Plantation Bay Resort and Spa for the exceptional service provided to everyone! We're especially grateful to Miss Maddie for her outstanding assistance and for making our Brother Knights feel right at home during their stay. Your hospitality made all the difference!
Knights of the Columbus, August 2024
On behalf of everyone at Creative Media Marketing, we would like to extend our sincerest gratitude to Miss Maddie and the entire Plantation Bay team for the success of our Sportsfest event. The overall event went smoothly, including the Amazing Race, which was expertly handled by your team. Everyone had an amazing and comfortable time with all the facilities provided. Even after the event, our staff enjoyed leisurely relaxing around the premises. We consider this Sportsfest the smoothest and best one we have had in the past few years. Thank you so much for your unwavering support during the planning of this event. We could never have achieved such a great outcome without your help. We look forward to working together again on future events. Once again, thank you very much!
Creative Media Marketing, May 2024
Our deepest gratitude to the entire staff who made our event successful. Thank you for accommodating our requests, making adjustments along the way, and meeting us halfway. I truly appreciate the service that you have extended. It's worth mentioning the great food served to us and our guests. Keep it up!
Nestle-Nestogen Angat Jamboree's Bida Scout, March 2024
Every member of the staff and everyone in the area is approachable. Our employees are thrilled and impressed with the venue. We don't just consider it a 5-star experience; it's more like a 1000-star one. We highly recommend it to anyone seeking vacation and relaxation. Our experience can only be described as excellent. Thank you very much, Plantation Bay!
Cebu HIQ Group, February 2024
On behalf of our CEO, Lloyd Ernst, we extend our heartfelt appreciation for the excellent service your team provided during our stay, especially to the staff who assisted us during dinner. Please convey our gratitude to the entire team for their outstanding hospitality. We eagerly anticipate the opportunity to stay with you again in the future.
Cloudstaff - Local Partner of J4RVIS Company, January 2024
We had a great time participating in the Amazing Race and enjoyed the various activities offered in the resort.
PWC Isla Lipana & Co., stayed December 2023
The staff is very accommodating and friendly, especially Aron and Christine from Alien Abduction. Additionally, the attendant from Archery was very patient. Thumbs up to all the staff!
E.R., group from Cebu, stayed November 2023
We would like to thank Miss Maddie for facilitating the smooth flow of our daytour activity. She had been patiently and persistently making a follow-up to ensure that our plan was realized. We would also like to note the commendable service from the check-in and banquet personnel.
CIC-Cebu Teacher's Outing, August 2023
Thanks, Miss Kim, for taking care of us. We loved the place. It's perfect for mind-wrecking strategic planning activity. We wish we could go back and finally enjoy the place this time.
King Properties Strategic Planning, August 2023
Plantation Bay's staff are very accommodating and friendly. They make sure that everything is smooth until the end of the event.
DMD Summer Outing, July 2023
It's our second time to hold an event at Plantation Bay, and we still want to keep coming back for our future events. We always enjoy our stay here. The food is superb!
Smart WFM Conference, July 2023
We have attained the main objectives of our teambuilding. The team loves to come back and stay for at least a night. We love the place, and the food is very good.
Teambuilding Group, July 2023
We enjoyed everything from the food to the room to the service. Most memorable is our dining experience in Kilimanjaro Kafe. Ronabelle is very kind and cheerful, and we appreciate her welcoming smile. Thank you for your excellent service.
R.E. of Fulcrum, stayed June 2023
Our stay was great. I love how everything was arranged, and Vine was outstanding and superb in assisting us with whatever we needed. She was also hands-on even though there was another coordinator. The staff are all approachable and helpful.
Naoya and Nalyn Wedding, June 2023
The staff are accommodating and awesome, especially Maddie, who extended her great service during our family reunion at Plantation Bay. It was felt during the whole duration of our stay in the resort. We appreciate the passion the staff put into their work, which contributed so much to making our reunion a successful one. We are very grateful! Thank you, and more power to Plantation Bay Resort and Spa!
Ngo Family Reunion, June 2023
We had a great experience and enjoyed our stay. Everyone in the family had a wonderful time during our dinner because of the fine weather and good food. We are so thankful and would love to come back for our next family reunion.
Pastrano Family Reunion, June 2023
We enjoyed our stay in Plantation Bay, most especially our Australian Bosses who are first-timers in the Philippines. Looking forward to our next stay in the resort.
SMART WFM- Teambuilding, March 2023
We chose to hold our Family Day again in Plantation because aside from the reason that we had a good experience during our first event last 2017, this resort has the best facilities and activities of all the properties we inquired about. Vine was very helpful and efficient and anticipated the possible concerns that we might have.
MAERSK Family Day, March 2023
This Annual Family Services Awards (46th AFSA) held in Plantation Bay was unique from the 4 AFSAs I have arranged before because of the excellent service extended by Olya of Sales, William of Bell Service, and the generous supply of food and drinks during our Bipolar Island Experience. Truly remarkable and worth going back to.
Knight of Columbus Fraternal Association of the Philippines, Inc. 46th AFSA, March 2023
The swimming pool is absolutely gorgeous, and for me, everything is perfect. Keep the great service as it is!
FCF Company Outing, February 2023
All Plantation Bay Resort and Spa staff are all outstanding, professional, and keen on details. Maddie and Ron assisted us throughout our wedding preparation. I will highly recommend the venue to any prospected bride and groom.
Mr. and Mrs. Lloyd Wedding, February 2023
Very amazing and relaxing place thank you so much to all the staff of Plantation Bay and God bless us all.
L. Gershbein, via Facebook, stayed January 2023
Miss Olya was fantastic and very supportive before and during the workshop activity. It seemed her team was well-prepared and well-instructed. Accommodation of our fasting members was appreciated.
Pathways Strategic Planning Workshop, April 2022
Our family stayed by the lagoon for 4 days and 5 nights with our two toddlers. This 5-star resort in the heart of Cebu is classic yet timeless for us. It's great to introduce our kids to our rich Filipino culture of hospitality, respect, and beauty. This resort proudly stands among the few Filipino-owned properties that support locals, surely a national heritage of the Philippines. Not to mention, it was severely affected by Super Typhoon Odette in 2021 but astonished us with how it recovered despite the challenges posed by the pandemic and the typhoon.
What I love about it:
It features several saltwater lagoons, numerous freshwater swimming pools, and beach access.
Free unlimited Wi-Fi is available everywhere.
There are plenty of outdoor and indoor activities: archery, golf, shooting, wall climbing, diving, kayaking, biking, arcades, billiards, etc.
The spa offers massage, sauna, and Jacuzzi facilities.
Several world-class restaurants and a convenient access store are available.
Transportation within the resort, such as bikes and shuttle services, is provided.
There are child-friendly activities: multiple slides, kids' pools, and arts and crafts (e.g., necklace making, tie-dye, etc.).
Beautiful natural scenery provides an escape from the hustle and bustle, offering a paradise to recharge.
Friendly staff are present everywhere, and there's a chauffeur service to and from the airport or other requested destinations.
Classic furnishings embody Philippine design aesthetics.
The resort is affiliated with Plantation Prime canned goods, supporting locals, and offering a taste of Plantation Bay beyond the resort. Various Filipino food options are available, easily prepared and found in major groceries.
Bidets are available in all resort toilets.
Seeing is believing, but this place comes highly recommended for families with kids and everyone alike.
T.B. via Facebook, stayed June 2024
We stayed here for a week in February and highly recommend this resort. We had so much fun! One day, we went on an excursion for island hopping, and on another day, we spent time exploring on our own. For the rest of the week, we enjoyed the resort's facilities and never grew tired of the restaurant's food. Both my husband and I thoroughly enjoyed our stay; it was possibly the best holiday we've had in three years. I highly recommend it, and I would definitely love to come back!
Caravan travels Australia via Facebook, stayed February 2024
My wife and I recently celebrated our wedding at Plantation Bay Resort & Spa, and it was truly wonderful. They not only attended to our needs but also those of our guests who flew in for the occasion. Communication was excellent, the staff was incredibly kind and helpful, the food was delicious, and the amenities were fantastic. If you're considering a beautiful wedding venue in the Philippines, I highly recommend Plantation Bay. It made our dream wedding a reality. And if you're simply seeking a relaxing tropical vacation, I still highly recommend Plantation Bay.
Nathan Stover via Facebook, stayed February 2024
Thank you, Plantation Bay Resort, for being exceptionally accommodating with our fishing needs.
instahungfishing via Instagram, stayed December 2023
We enjoyed our stay and were very happy when we checked in early even though we arrived at 10 AM. It's the first international flight of my parents and they were excited to try the activities and swimming pool.
Y.H Lim via Instagram, Stayed September 2023
I stayed in a poolside room and enjoyed the facilities such as the Archery.
Liz Sometani via Facebook, Stayed September 2023
We spent our weekend in Plantation Bay. It was very relaxing and wonderful.
MJ Fox via Facebook, Stayed September 2023
Plantation Bay is the only resort where you can swim for 24 hours. There's no place like this in Cebu. Taking pictures with your phones is always a good idea. You can see the nice view, pool, and sunshine. Bicycles are also free, and there are many restaurants to choose from. It is such a beautiful place to go to.
cebujoa_com via Instagram, August 2023
My family just came back from a week-long vacation at Plantation Bay. It was the best resort vacation so far, and all the staff in the resort were so friendly and happy which made my family vacation a memorable one. Also, the rooms were 5-star. We'll be back!
Christina Lawson via Facebook, August 2023
Happy Anniversary! I had a blast with the whole family at your resort for a day tour. Your facilities, food, accommodating staff, and service are excellent.
K.O. via Facebook, Daytripper, July 2023
Plantation Bay Cebu is a household name for the time in memory. It features a big saltwater lagoon mimicking the sea in a controlled environment. The staff is warm and accommodating, plus the architecture of the buildings is very Filipino.
chuacoupleonthego via Instagram, July 2023
Thinking of going on a Cebu trip? Want to take a break from your busy life? To the ones that do, this is a highly recommended accommodation. When you open the door to the balcony, you can swim straight into the swimming pool or lagoons. I like the Poolside room. Water activities are fun, and you don't need to go anywhere else. You can take pictures everywhere, and the white bridge at the center is a perfect spot. They have a bicycle that allows you to explore the whole resort. The resort's view and room accommodations are pretty. They have many restaurants to choose from where the food is great, a cafe and a bar of course. Highly recommended accommodation for lovers, friends, and family!
littlepiggiz via Instagram, July 2023
Plantation Bay is simply the best!
U. Sollmann via Facebook, Call Us Home Guest, stayed May to June 2023
I booked a room at Plantation Bay Resort & Spa. The water is pretty good and the location of our room is perfect for healing. I can easily look at my kids while playing and swimming. We are all satisfied with the restaurant and the free amenities. Stand-up paddle boarding and kayaking are fun, and bikes are a must in the resort with the cool breeze. These are all free! This place is a paradise, and it is such a charming place.
Blume.y via Instagram, stayed May 2023
Plantation Bay Resort & Spa is my favorite resort during my Cebu trip. It's beautiful and the staff is passionate. Overall, I had a wonderful experience.
Belongto_yen via Instagram, stayed May 2023
I had an endless swimming time in this resort. It's regrettable that I couldn't go to all of them for three nights because there are four swimming pools. Still, I'm so happy to see the sky and clouds for my entire stay. The color of the pool is so attractive and looks different every time depending on the weather.
Wannie.s_via Instagram, stayed May 2023
We had a fantastic time while at Plantation Bay Resort & Spa! So far, it's the ONLY resort I know who has a strict No Tipping Policy yet provided an EXCELLENT service. Highly recommended when in and around Cebu and Philippine.
Kids + me via Facebook, stayed March 2023
Our stay at Plantation Bay was never put into waste because my son likes it so much.
danbi_mind via Instagram, stayed March 2023
We had a delicious dinner with an exciting dance concept! Every moment became an experience for children. Thanks to the staff who gave the kids cotton candy as a present, the kids were even more excited in the evening. They said the bow was very heavy, but the kids were able to take on the challenge easily. Thanks to the calmness taught by the kind staff.
becky.k_fam via Instagram, stayed March 2023
The kids are satisfied with the spacious accommodation at Plantation Bay with the view. It has a living room with a new bed and bathtub.
Jjma-jjpa via Instagram, stayed February 2023
It was always fantastic at Plantation Bay Cebu. Palermo Restaurant is my favorite restaurant. I like the taste of the white wine recommended by one of the staff. The food, atmosphere, and the service are great. Kilimanjaro Kafe has an excellent breakfast, and Fiji is perfect for a light meal.
Deokhyun_nail via Instagram, stayed February 2023
Very amazing and relaxing place thank you so much to all the staff of Plantation Bay and God bless us all.
L. Gershbein, via Facebook, stayed January 2023
We had our day trip adventure last Sunday and we had a blast!!! Own gazebo + own wash up room + lunch buffet + bike + paddle board & kayak + game room + playground + salt water & fresh swimming pools!!! Everybody had fun!! Thank you Plantation Bay!! Shout out to Ms. Maddie for the best coordination.
E. Cadalzo, via Facebook, daytripper January 2023
Superb accommodation and great ambiance! Plus- very friendly and approachable crew and staff. You won't regret staying there and exploring its beauty. Special shoutout and appreciation to the gorgeous and kind Ms. Vine.
A.Tauro, via Facebook, stayed December 2022
Kind staffs and a very nice place to relax.
R.N. Franco, via Facebook, stayed December 2022
Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff
N. Delos Angeles, via Facebook, stayed December 2022
Family friendly hotel with very well trained staff. Definitely recommended.
A.V. Gomez, via Facebook, stayed December 2022
Excellent service with perfect hospitality.
M. Ahmed, via Facebook, stayed October 2022
beautiful place... beautiful attitude of their staff
M.HB, via Facebook, stayed October 2022
PB forever! The best resort for us! Di jud mapul an
T.A. Cabase, via Facebook, stayed October 2022
Beautiful place and all the staff are polite and helpful
G. Aquino, via Facebook, stayed October 2022
Highly recommended. Always a home for my family. kudos to the staff as well.
Mae Ka, via Facebook, stayed October 2022