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Guest Ratings

Exceptional Guest Satisfaction

When was the last time you filled out a guest comment form at a hotel? When was the last time you felt moved to leave a complimentary note about your stay?

We get almost 100,000 visitors a year, and they are virtually unanimous in calling Plantation Bay one of the best hotels they have ever stayed in. Few hotels, at any price, enjoy this kind of guest satisfaction. And our guest roster includes families, couples, business-persons, retirees, singles, divers - ALL kinds of travelers co-exist happily at Plantation Bay.

And remember, tipping is prohibited throughout the resort. We give all our guests the highest standard of service, without their ever having to worry about when, whom, or how much to tip.

Guest Comments Summary

Whole Year 2025

Please Rate	Very Good	Acceptable	Deficient	Pretty Bad
Ambience, Look, and "Feel" of the Hotel	912	40	4	4
Reservations, check- in, check-out	823	91	11	6
Quality of Room and Hotel Facilities	804	113	18	5
Quality of Food and Dining Areas	696	209	25	10
Quality of Service Throughout the Hotel	818	97	16	6
Overall Level of Satisfaction	827	97	13	4

January - April 2026

Please Rate	Very Good	Acceptable	Deficient	Pretty Bad
Ambience, Look, and "Feel" of the Hotel	256	17	1	1
Check-In, Check-Out, Bellservice Experience	239	21	3	1
Quality of Room and Amenities	221	43	5	4
Quality of Leisure Facilities	229	38	3	0
Quality of Food	175	74	18	2
Quality of Service at the Restaurants	226	34	8	1
Overall Level of Satisfaction	227	32	6	1

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